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  • Pensioner in their garden

    Nationwide Pension Fund

    PIN Communications Administers Member Nominated Trustee Director Election for Nationwide Pension Fund.

    The national independent scrutineer oversees voting before and at the AGM.

    The Client:

    Nationwide Pension Fund (the Fund) is a Defined Benefit arrangement with over 27,000 members and assets of close to £7 billion.

    The Fund is managed by a Trustee Company (the Trustee) which ensures that the Fund runs in line with its rules, legislation and best practice requirements.

    The Trustee’s Board is made up of eight directors, four nominated by Nationwide Building Society and four nominated by members of Nationwide Pension Fund.

    Member Nominated Trustee Directors are elected for a term of five years.

    Democratic Project:

    The Nationwide Pension Fund is managed by a Trustee Company (the Trustee) which ensures that the Fund is run in line with its rules, legislation and best practice requirements. In 2021, the Trustee of the Fund sought nominations for two Member Nominated Trustee vacancies from its diverse membership. Following the close of the nominations period, applications for the positions  were shortlisted by the Trustee’s panel. The four remaining candidates were shortlisted for election. Circa 26,400 eligible members of the Fund were invited to vote for the two candidates best  laced to fill the Member Nominated Trustee Director positions.

    To run this process to the standards required, the Nationwide Pension team appointed leading election services provider, PIN Communications, to run the nominations, voting, and counting of the votes for the election.

    Couple at pension age smiling as the look at their phone
    User on a laptop logging on to the Nationwide Pension Fund
    Couple at pension age smiling as the look at their phone
    User on a laptop logging on to the Nationwide Pension Fund

    Solution:

    ​The Nationwide Pension team chose a multichannel solution for the election, comprising of postal and online nomination and voting elements.

    Nominations:

    To encourage members of the scheme to put themselves forward for nomination, PIN Communications developed an online nomination website where members could upload their application via a secure online form. The site was built with Nationwide Pension Fund’s brand identity in mind and allowed applicants to submit their statements (to a pre-defined word count), upload their photograph and save their application for completion later, if required. PIN Communications directed members of the Fund to the nomination site via an email and a postcard, which went to members through the post.

    Election:

    Once the Trustee’s panel had shortlisted the candidates, development began on the voting solutions for the election. PIN Communications built an electronic voting site and paper ballot pack for Nationwide Pension Fund members or Fund members, in line with their brand identity and democratic requirements. Voting credentials were sent to members by email (where email addresses were known)  and post to the remaining members. Members were allocated a security code unique to them which provided access to the electronic voting site.

    “A dedicated site was tailored for our needs and our contact at PIN Communications was very proactive and responsive. Our members found the online nomination and voting services clear, easy and fast..”

    Results

    The Nationwide Pension team was happy with the voter turnout of almost 11% and the service PIN Communications provided, especially the support offered by their dedicated account manager.

    PIN Communications successfully helped the Nationwide Pension team to encourage 12 nominations which far exceeded the number required to make the election contested.

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    Trusted partnerships. Real results.

    When you partner with PIN Communications, the proof is in the pudding with our results. Our business strives to deliver nothing short of exceptional results.

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Registered Company No. 04009079


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Pin Communications, The Tannery, Water Street, Stockport, SK1 2BP 

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